Information on Cookies
According to the law on electronic transmissions, visitors to a website must be informed that cookies are used on the website. A cookie is a small text file that websites save on the visitor’s computer to track the user’s browsing history. Cookies provide websites access to information about what the website visitor has searched. You can set you browser to deny cookies. More information can be found on the Post and National Telecom Agency’s website. In order to streamline internet usage and to make the shopping experience better, Like Ink utilizes cookies.
Personal information
By shopping at Like Ink, you are agreeing to our data protection policy and our processing of your personal data. We promise that we will protect your privacy and will not collect more information than necessary to process your order. We will never sell or disclose your information to any third party without a legal basis.
Like Ink is responsible for the processing of personal data that you have provided us as a customer. Your personal information is processed by us for the purpose of processing your order, as well as for sending newsletters or promotional offers according to the customer’s individual needs.
Below is a summary of how Like Ink stores and processes your data in accordance with the General Data Protection Regulation (GDPR).
What constitutes personal information? Personal data is any information that can be directly or indirectly attributed to a natural person.
What information do we store?
In order to process your order and answer questions related to your order (customer service), we store your first and last name, address, telephone number, email address, IP address, and purchase history.
Your information is stored as long as we have a legal basis to process your information, for example, to fulfill the agreement between us or to comply with a legal obligation under the Accounting Act.
Legal basis
In connection with a purchase, your personal information is processed to complete the agreement with you.
Marketing, promotions and similar mailings are done with your consent. You can unsubscribe from our newsletter at any time.
What information is shared? Why is information shared?
Payment provider
When making a purchase on the Like Ink website, information is shared with our payment provider. The information that is shared with the payment provider is the customer’s name, address, email address, and telephone number. If you choose to pay by invoice, the social security number is also saved with the payment provider. The information is stored in order to carry out the purchase and to protect the parties against fraud.
The payment provider (payment service) that we use is: Klarna.
Shipping companies
In order to deliver your orders and complete our agreement, we must share specific information with the shipping company. The information shared with the shipping company is: the customer’s first name, last name, telephone number, email address, and address for delivery. Email and/or mobile phone numbers may also be shared with the shipping company for notification purposes.
The shipping company that we work with is: Postnord.
Newsletter
If you have subscribed to our newsletter, your first name, last name, and email address will be shared with our newsletter provider. We share this information in order to keep you updated with information and offers for marketing purposes.
The right of access
You have the right to request a printout of all of your personal information being stored. Requested printouts will be delivered electronically in a readable format.
The right to correct
You have the right to ask us to update any information that is incorrect or to supplement any information that is inadequate.
The right to be removed
You can request that we delete your personal information at any time. There are, however, a few exceptions to the right to delete your personal information. For example, we may be required to maintain your personal information for legal reasons under the Accounting Act.
Responsible for data protection
Like Ink is responsible for storing and processing personal data obtained through the website and ensuring that the rules are adhered to.
This is how we protect your personal information
We use industry standards such as SSL/TLS and one way algorithms to store, process, and communicate sensitive information such as personal data and passwords in a secure way.
Changes to the General Terms and Conditions
We reserve the right to make changes to the General Terms and Conditions at any time. Changes to the General Terms and Conditions will be posted online on our website. The changed terms are considered once a customer visits the website or places an order.
Dispute and choice of law
In the event that a dispute cannot be resolved with the company’s customer service, the customer has the right to contact the General Public Complaints Board at arn.se. For residents of an EU country other than Sweden, complaints can be submitted online via the EU Commission’s dispute settlement platform at http://ec.europa.eu/consumers/odr.
In the event of a dispute, we adhere to the decisions from ARN or the corresponding dispute resolution body.
Disputes concerning the interpretation or application of these General Terms and Conditions shall be interpreted in accordance with Swedish rights and laws.
If you have any questions about Like Ink or our terms and conditions, contact us at: info@likeink.se.
