Conditions

The company is headquartered in Malmö and the site www.likeink.se is owned by Like ink AB with organization number 5568116825. The company’s postal address is Holmgatan 8A where Like Ink’s print shop is also located.

SUMMING UP, WE THINK IT SHOULD BE SIMPLE TO ORDER ON THE INTERNET.

We adhere to all applicable laws. If you have any questions or problems, please contact us. You are responsible for the uploaded image and we are responsible for delivering world-class temporary tattoos.

Ordering
When you have completed your order a confirmation of the order will be sent to your email address. In the confirmation receipt, you will find all information about the product, the price, billing and delivery.

Should you find any errors in the order confirmation, you should immediately contact us via email at: info@likeink.se.

Price
All prices in the www.likeink.se online store are represented in Swedish crowns (SEK) and all prices are inclusive of the 25% value added tax (VAT).

Inappropiate Content
Like Ink reserves the right to remove images or text that are illegal, offensive, obscene, racist or religiously offensive.

Copyright                                                                               Like Ink prints the images and text that the client uploads. Like Ink has no responsibility for the content of the final product. The customer guarantees that they have the legal right to use, publish, and transmit the material uploaded on Like Ink. The customer is solely responsible for uploading material that does not infringe on the intellectual property rights of others and that the content does not violate Swedish law. Customers agree to indemnify Like Ink without reservation from all claims that may arise out of the infringement of third party rights, including but not limited to, copyright, arising from the use of data transmitted from the customer.

Product Information
We reserve the right to make printing errors on this site as well as on the final product. We do not guarantee that the final product will reflect the exact appearance of the image provided. Color differences may occur depending on the quality and resolution of the uploaded image. We will always do our best to reproduce the products as accurately as possible.

Delivery

All purchases from Like Ink within Sweden include the value added tax (VAT) and shipping in the final price. Our products are delivered within Sweden using the regular postal service. Normal delivery time is 2-6 business days. During certain times of the year, the delivery times may be slightly longer. If you wish to have your product delivered more urgently, you must choose express delivery and pay an extra fee. Express shipping ships your product within 24 hours. It is up to the customer to choose the correct delivery option to suit your needs.

Return Policy:
When purchasing goods from the Like Ink website the customer has, by law, 14 days from the time that you have received the product to return the product if you are not satisfied. Customers must explain why they are returning the product.

The explanation should be sent to info@likeink.se. You message must include: your name, address, email address, order number and a clear explanation why you are dissatisfied with the final product.

You must return the product(s) to us as soon as possible and within the statutory 14 days.

The customer is responsible for the cost of returning the product, delivery, and the condition of the product being returned. We reserve the right to charge a fee if the product returned to us is damaged. The fee will reflect the reduced value of the damaged good as compared to the original product value.

If we are unable to correct the error or deliver a similar product, we will reimburse you for the defective product in accordance with applicable consumer protection laws.

We reserve the right to deny a complaint if it turns out that the product is not in error in accordance with current consumer protection legislation. For complaints, we follow guidelines from the Swedish Pubic Complaints Board at arn.se.

When purchasing a specially ordered product, the customer may not make changes or withdraw the order once production has begun.

Information on Cookies

According to the law on electronic transmissions, visitors to a website must be informed that cookies are used on the website. A cookie is a small text file that websites save on the visitor’s computer to track the user’s browsing history. Cookies provide websites access to information about what the website visitor has searched. You can set you browser to deny cookies. More information can be found on the Post and National Telecom Agency’s website. In order to streamline internet usage and to make the shopping experience better, Like Ink utilizes cookies.

Personal information
By shopping at Like Ink, you are agreeing to our data protection policy and our processing of your personal data. We promise that we will protect your privacy and will not collect more information than necessary to process your order. We will never sell or disclose your information to any third party without a legal basis.

Like Ink is responsible for the processing of personal data that you have provided us as a customer. Your personal information is processed by us for the purpose of processing your order, as well as for sending newsletters or promotional offers according to the customer’s individual needs.

Below is a summary of how Like Ink stores and processes your data in accordance with the General Data Protection Regulation (GDPR).

What constitutes personal information?                                                 Personal data is any information that can be directly or indirectly attributed to a natural person.

What information do we store?
In order to process your order and answer questions related to your order (customer service), we store your first and last name, address, telephone number, email address, IP address, and purchase history.

Your information is stored as long as we have a legal basis to process your information, for example, to fulfill the agreement between us or to comply with a legal obligation under the Accounting Act.

Legal basis
In connection with a purchase, your personal information is processed to complete the agreement with you.

Marketing, promotions and similar mailings are done with your consent. You can unsubscribe from our newsletter at any time.

What information is shared? Why is information shared?

Payment provider                                                                       When making a purchase on the Like Ink website, information is shared with our payment provider. The information that is shared with the payment provider is the customer’s name, address, email address, and telephone number. If you choose to pay by invoice, the social security number is also saved with the payment provider. The information is stored in order to carry out the purchase and to protect the parties against fraud.

The payment provider (payment service) that we use is: Klarna.

Shipping companies
In order to deliver your orders and complete our agreement, we must share specific information with the shipping company. The information shared with the shipping company is: the customer’s first name, last name, telephone number, email address, and address for delivery. Email and/or mobile phone numbers may also be shared with the shipping company for notification purposes.

The shipping company that we work with is: Postnord.

Newsletter
If you have subscribed to our newsletter, your first name, last name, and email address will be shared with our newsletter provider. We share this information in order to keep you updated with information and offers for marketing purposes.

The right of access
You have the right to request a printout of all of your personal information being stored. Requested printouts will be delivered electronically in a readable format.

The right to correct
You have the right to ask us to update any information that is incorrect or to supplement any information that is inadequate.

The right to be removed
You can request that we delete your personal information at any time. There are, however, a few exceptions to the right to delete your personal information. For example, we may be required to maintain your personal information for legal reasons under the Accounting Act.

Responsible for data protection
Like Ink is responsible for storing and processing personal data obtained through the website and ensuring that the rules are adhered to.

This is how we protect your personal information
We use industry standards such as SSL/TLS and one way algorithms to store, process, and communicate sensitive information such as personal data and passwords in a secure way.

Changes to the General Terms and Conditions     

We reserve the right to make changes to the General Terms and Conditions at any time. Changes to the General Terms and Conditions will be posted online on our website. The changed terms are considered once a customer visits the website or places an order.

Dispute and choice of law
In the event that a dispute cannot be resolved with the company’s customer service, the customer has the right to contact the General Public Complaints Board at arn.se. For residents of an EU country other than Sweden, complaints can be submitted online via the EU Commission’s dispute settlement platform at http://ec.europa.eu/consumers/odr.

In the event of a dispute, we adhere to the decisions from ARN or the corresponding dispute resolution body.  

Disputes concerning the interpretation or application of these General Terms and Conditions shall be interpreted in accordance with Swedish rights and laws.

If you have any questions about Like Ink or our terms and conditions, contact us at: info@likeink.se.